Terms & Conditions

Effective Date: March 17, 2025

These Terms & Conditions govern the use of services provided by RMP Business Support Ltd. (“Company,” “we,” “us,” or “our”) to its clients (“Client,” “you,” or “your”). By engaging our services, you agree to the following:

1. Services Provided
1.1. RMP Business Support Ltd. provides back-office support services including, but not limited to, administrative support, financial and accounting assistance, IT support, marketing services, and event planning.
1.2. Services are delivered on an on-demand, pay-per-use basis—no minimum usage is required.
1.3. Service requests must be made via email with sufficient detail for execution.

2. Pricing & Payment Terms
2.1. Services are billed hourly (pricing is determined on a case-by-case basis).
2.2. A detailed timesheet will be included with each invoice.
2.3. Invoices are issued on the first Friday of each month, with payment due within 15 days from the invoice date.
2.4. Accepted payment methods: bank transfer or e-transfer.
2.5. Late payments may incur a 3% monthly late fee on the outstanding balance.

3. Deliverables & Additional Expenses
3.1. The Company will confirm service requests within 3 business days, providing an estimated completion time.
3.2. Any third-party costs (e.g., software, licensing, advertising) require prior client approval and will be reimbursed separately.

4. Confidentiality
4.1. Both parties agree to maintain the confidentiality of all proprietary and business information shared.
4.2. This obligation continues indefinitely, even after service termination.

5. Termination of Services
5.1. Either party may terminate services with written notice at any time.
5.2. In case of material breach, the agreement may be terminated immediately if not resolved within 20 days of notice.
5.3. All outstanding payments must be settled within 7 days after termination.

6. Liability & Limitations
6.1. The Company will perform services with reasonable care and skill but does not guarantee specific outcomes.
6.2. The Company’s total liability is limited to the amount paid by the Client for services rendered in the last 2 months.
6.3. The Company shall not be liable for indirect, incidental, or consequential damages.

7. Independent Contractor Status
7.1. The Company is an independent contractor. Nothing in these terms constitutes a partnership, joint venture, or employment relationship.

8. Governing Law
8.1. These Terms are governed by the laws of British Columbia, Canada.

9. Modifications
9.1. Any changes to these Terms must be made in writing and signed by both parties.